Refund Policy
Here at iPortalNetwork, our commitment is to offer you the highest quality products in the most efficient and timely manner.
However, if you need to return your order, we will gladly issue you a refund, according to the following guidelines:
If you are unsatisfied with the product:
After you have purchased any product from iPortalNetwok.com within 30 days of receipt and are unsatisfied for any reason, you can contact us. For more information, view our Terms and Conditions.
Regrettably, we cannot issue refunds on shipping charges.
In the occurrence of a manufacturer’s defect, the solution will be restricted to a replacement or the purchase price of the product. The buyer will acknowledge waiving any claim against iPortalNetwok.com or its manufacturing partners regarding damages that are consequential to person or property, including compensation for loss of use, time, income and/or wages, profit or any other accompanying or resulting damages. In addition, iPortalNetwok.com reserves the right to make changes in pricing and specification of products without previous notice or subsequent responsibility.
If your product is defective or we have sent you the wrong product:
Please contact us for a Returned Merchandise Authorization (RMA) form in order to process a refund or reshipment to you. Keep in mind our 100% warranty against manufacturer’s defect and be assured that thorough evaluation of the item will be conducted. The product must be accompanied by a copy of the RMA in order to be fairly evaluated and/or refunded to you.
Please allocate approximately 5-7 business days for processing of your refund once it has been received.
Any and all refunds require a Return Merchandise Authorization (RMA) number so please contact us prior to returning any product. Refunds not indicating an official RMA# may be refused and proper crediting of account could be affected. Cancellation of an order must be done so prior to shipment release. If an authorized order is rejected or not accepted at delivery point, up to a 25% restocking fee and any additional shipping cost will apply.
